Privacy Policy

Kreativ IT (we, us, our) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the Australian Privacy Act 1988 and Australian Privacy Principles.

We collect personal information that you provide directly to us through our website, including:

• Contact form data: When you submit our contact form, we collect your name, email address, company name, and message content.

• Communication data: When you contact us via email or other communication methods, we collect the information you provide in those communications.

We only collect personal information that is necessary for the purposes of providing our consulting services and responding to your inquiries.

We collect and use your personal information for the following purposes:

• Responding to your inquiries and communications
• Providing information about our consulting services
• Delivering custom software development and AI solutions
• Maintaining and improving our services
• Complying with legal and regulatory obligations

We do not use your personal information for any purpose other than those outlined above without your explicit consent.

We use your personal information solely for the purposes outlined in this policy. We do not sell, trade, or rent your personal information to third parties.

We may disclose your personal information to:

• Third-party service providers who assist us in operating our website and conducting our business (e.g., Formspree for contact form handling)
• Legal and regulatory authorities as required by law
• Other parties with your explicit consent

We require all third-party service providers to implement appropriate security measures and comply with applicable privacy laws.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Our security measures include:

• Secure transmission of data via HTTPS encryption
• Use of trusted third-party service providers with robust security practices
• Regular review of our data collection and storage practices

Formspree, our contact form service provider, employs industry-standard security measures including encryption in transit and secure data handling practices. For more information on Formspree's security practices, please refer to their privacy policy.

You have the right to:

• Request access to your personal information that we hold
• Request correction of any inaccurate or outdated personal information
• Request deletion of your personal information, subject to legal requirements

To make a request, please contact us using the contact information provided below. We will respond to your request within a reasonable timeframe and may require verification of your identity for security purposes.

If you have a complaint about how we handle your personal information, please contact us at privacy@kreativit.com.au. We will investigate your complaint and respond within a reasonable timeframe.

If you are not satisfied with our response, you may have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

For privacy-related inquiries, complaints, or requests, please contact us:

Email: privacy@kreativit.com.au Location: Sydney, Australia

We take your privacy seriously and are committed to addressing your concerns.